Shop Policies & Details

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• Monday-Friday 9am-4pm EST - see notes below
• Saturdays (closed)  for Family or to catch up
• Sundays (closed)  for Church and Rest
• Holidays, well those are for Family time!

• Orders submitted after 4pm on Fridays or over the weekend will not be processed until Monday morning. (Occasionally we will work a Saturday, however this is depending on the volume of orders received over the weekend, and if it’s a rainy day in Georgia.)

Orders are processed in the order they were received. Not having the information ready in "Notes to Seller" or by an Etsy Message at time of purchase will delay the processing of your order.

We have a 48 - 72 "business hours" turn around time frame, so please keep this in mind when purchasing from our shop.

• Orders submitted over a holiday will be processed the following business day.

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• You will receive a proof via Etsy messaging typically within 48 -72 business hours.

Custom orders can take up to 5 business days, so please plan accordingly.

• Orders placed on weekend, or holiday may take longer. (see store hours)

• If your order is missing information, your time will be delayed until we receive your information. If information is not received within 3-5 business days, orders may be cancelled.

• The 48 - 72 business hours time frame is NOT a guarantee due to the variables listed above.

• Please make sure you submit all information, properly sized photos at the time of purchase. Turnaround time (48 - 72 business hours) will not start, until ALL Information is received.

• We do not offer RUSH SERVICES not even for a fee. Everyone wants their order quickly and to bump one order ahead of the other 20 is not something we consider or offer. We feel everyone should get their orders accord to when they are purchased.

• Refunds are not offered if you purchase a file and then request a RUSH DELIVERY.

Cancellations, Returns & Exchanges

Shop Policies & 

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We will be more than happy to cancel your order, as long as:
●  it is NOT an Instant Download
● You send us an Etsy message within 1 hours of your purchase
We DO NOT cancel Instant Download orders due to their nature, and the fact the file is made available once payment has cleared.
• • • { Cancellation policy (for customers) } • • • Due to the nature of our business, We DO NOT offer cancellation on any orders of printable instant downloads or digital files. This is due to the fact that your personalized files are worked on from the time we receive your order. We want you to be satisfied, so if there is an issue please message us. Once a proof is sent, we will only make simple edits. (name change, spelling change, date or time change) Once you have approved your file, we will send out your Hi Res file and the order is complete. No changes, edits can be made once we have sent your final file. • • • { Cancellation policy (for shop) } • • • • We reserve the right to refuse or cancel any orders to those who are not respectful and have demonstrated offending, tumultuous or impolite behavior at any point during the process. • Orders will be cancelled if you are a competitor or have received suspicious emails that we deem fraudulent in any way. • Items in the store are not for sale to third parties. • Items will be cancelled if personalized information requested in the listing(s) is not received within 48 hours. In certain circumstances, buyer may not repurchase. • Please follow all 'How To Orders' guidelines in every listing you purchase.
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● We understand that sometimes people order the wrong thing. If the file has not been started and we have not sent a proof for approval, we are happy to swap out the design for you. However, once we have sent a proof for review, we CAN NOT refund, exchange, or cancel the order.

● Color changes must be requested prior to receiving your proof, if this is not requested at time of purchase changes will not be made to colors or design. You are paying not only for the item, but also for design time.
● Due to the nature of instant downloads and digital files, NO REFUNDS will be issued once an order has been placed. Orders are typically being worked on from the minute they come in and orders may not be cancelled, or changed once work has begun.
● If there is an issue with a date, time, name or spelling, please let us know when you receive the proof. Once you have approved the proof. No changes will be made. Unless, you wish to purchase an additional edit, in which case please request a custom order listing for edits ($5).
● We can not be held reliable for the printing/view of images that you send. Please send all Image files at 300dpi, any less than 300 dpi will print pixelated.
● All High Resolution files are sent at a 300dpi, and we can not be held responsible for the way they print on your home computer, or at an outside printing vendor. We will only stand behind the printing, from the printing company we send files.
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Like all digital stores, due to the automatic delivery of the digital files being sent to your Etsy account for printing, canceled orders, refunds and exchanges CAN NOT be provided for instant download items. Buyer is responsible for reading the product details carefully before purchasing and if you have any questions please contact me BEFORE purchasing. All files have been double checked for accuracy and download. 
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● This item may not be cancelled or returned due to the nature of the item and is not refunded. Once you have purchased Printing, and we have an Etsy Message with an Approval, we WILL NOT REFUND, CANCEL, OR EXCHANGE your printed order! ALL SALES ON PRINTING ARE FINAL!
● Reason Why We Do Not Offer Refunds - Before sending your design to the printer, we send you a proof for approval. This is when you are asked to check spelling, dates, times, names, address, etc. Once you have approved your design, we send it off to the printer same day. What you see on screen is what the printer will print.
● Double check your proof, or have someone else proof before you approve the design. There are no refunds once we have sent these off to the printer.
● We CAN NOT be held for any damages done during shipping. We make every effort to package your product so that there is no damage during shipping. We add Insurance to your shipping. (see SHIPPING POLICIES)
● There will be no refunds on shipping.
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● This item may not be returned due to the nature of the item and is not refunded.
● Please keep in mind that colors do display differently from monitor to monitor. The actual color on your final printed product may vary slightly.
● We are not responsible for the printing results of outside vendors or home printing; there maybe color variations due to many variables involved.
● We are only responsible for the files we have printed for you. Once you have received the High-Resolution File (300dpi) for printing, then we are no longer reliable for the way the file prints. Printing varies from computer to computer, printer to printer, vendor to vendor.


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We currently only offer 3 Day Priority Mail Shipping on all our items. This guarantees that items arrive to you fresh, and postage can be easily estimated. We add Insurance to your shipping. We know this is an added cost, however we CAN NOT be held responsible for any damage done, or non-delivered packages during shipping. We package each product as best we can, without adding additional cost to your purchase; however, once the item leaves our hands we can not control what happens to the package. (see return & refund policies) We take pictures of your product before they ship, so if you need these when making a claim, please let us know.
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We currently offer 3 Day Priority Mail Shipping, if you need your item sooner than 3 Days, please let us know upon placing order. We can use 1 Day Priority Mail Service at an additional fee. DO NOT PLACE AN ORDER BY CURRENT LISTING, we will need to add the adjusted shipping rate to your order; therefore making your order a CUSTOM ORDER. This DOES NOT include production time! (see RUSH DESIGN ORDERS) ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬                          SHIPPING OF PRINTABLE & DIGITAL FILES
Due to the nature of these types of goods/services, there is no shipping of printable instant downloads & digital files, unless you have purchased the printing package. (please read SHIPPING OF PRODUCT & PRINTED ITEMS) All PRINTABLE and DIGITAL FILES are sent via Etsy Message or when requested Email. We only use the email address associated with your Etsy account. We are not responsible for email providers experiencing technical issues in receiving emails, as they are a completely different vendor and often time have glitches. If you do not receive your email, please be sure to check your spam/junk folder for email. Instant Downloads are downloaded from the link provided in your receipt from Etsy. You can find the download link in the top right hand blue box of your receipt. This also notifies both customer and seller, when the file has been downloaded. For more information on Instant Downloads, please visit our website FAQ section. www.designsbyvancette.comEdit


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We offer a variety of payment options, but please expect some delay in receiving your order until payment is processed and cleared. Full payment must be made before any items/proofs are created. Please note: When doing a bank/transfer or e-check (which is pulling funds from an attached bank account) payment through PayPal, please be aware these take 3-5 business days to clear and we will not begin working until I have received notification of your cleared payment. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬                                         Order Confirmation
You will receive an automatic confirmation of your order from Etsy sent to the email address you have linked to your Etsy account. No other confirmation will be sent to you. Your order can be viewed by clicking on ”purchases” in your Etsy account.

Additional Policies and FAQ's


                                        Printable Files

• Print-able files are really easy to use.


• Once you make your selection or place your custom order, we will send a proof of the file(s) to you via a Etsy message.


•The file will arrive in a JPG or PDF file format.


• Save the file to your computer as you would any other photo and your ready to print from home, or upload to a vendor. (see printing with online or walk-in vendors)


• Once you receive the finished print-able file you can print as many as you want from home or a vendor for personal use only.


• Some photo labs and online vendors will include envelopes with orders, if not you can purchase envelopes at office supply stores. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬                  Printing with Online or Walk-In Vendors

• Please keep in mind that we create the files to have printed and are not responsible for the printing aspect of the files. That is solely the responsibility of the buyer.


• If you are having your design printed at a photo lab, it's much cheaper to print the 4x6 size. I recommend checking out printing policies and pricing at the vendor you wish to use prior to ordering.


• Some printing vendors require white borders or bleed borders. Our designs do NOT come with them and come exactly as shown in the listings. No exception.


• If you're using an online vendor, or walk-in photo lab, to print out your design(s), please call 'them' to ask about their uploading processes as we are unaware of how that vendor may operate and is a completely different service than we offer.


• Your files will print 'exactly' as they 'view'. If they look different in any way once printed, that's a technical issue with your printing vendor NOT the files sent to you as JPG and PDF files can't physically alter in any way.


►For example, if the files 'view' crisply but 'PRINT' blurry, that means that the files were saved incorrectly and you're printing a lower resolution than provided to you. You will need to go back to the original files sent to you and follow the instructions provided to properly save them. If the files printed in slightly different colors, that is due to the quality of printer being used to print your items and/or how their printers/printer settings are calibrated to receive and print colors. NOTE: If you have a lab print them, you may need to ask them to print your order without the "auto correct" so the colors print appropriately. • Colors may vary from one computer monitor to another, quality of printer used as well as the many different types or brands of paper and ink you’re printing with. We are not responsible for the resulting color variations due to the many variables involved. • Many photo labs are unable to print some of these popular designs due to the copyright images used on them. Below is a listing of professional printing vendors provided by feedback received from previous clients that will help you in finding locations to print them at.


•Confirmed printing locations:,, and Walmart.


• If you upload your file(s) to as a picture, no text invitation, they include envelopes.


• Places that will probably not print them include FedEx, Staples,, Office Depot, Office Max, a few Costco and Kinko’s locations.


• If you have time, check out the pricing at online printers such as or


•Not yet confirmed printing vendors:, Target, Sam's Club.


•Large Format and Banner Printers: and (not yet confirmed)
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PLEASE NOTE: We are ONLY responsible for creating the files to have printed and not responsible for the printing aspect of the files. This is solely the responsibility of the buyer; buyers are expected to have basic printing knowledge.


• Your files will print 'exactly' as they 'view'. If they look different in any way once printed, that's a technical issue with your printer/printer settings NOT the files sent to you. JPG and PDF files can't physically alter in any way.


► For example, if the files 'view' crisply but 'PRINT' blurry, that means that files were saved incorrectly and you're printing a lower resolution than provided. If a portion of the file is printing, that's an indication that you'll need to select 'Fit To Page' in your printer settings so that it'll print the entire page. If the files are printing in slightly different colors, you might check the ink cartridges to see if they need replacement or adjust the intensity settings on your printer. Generally, these solutions always solve these common problems!


• Colors may vary from one computer monitor to another, quality of printer used as well as the many different types or brands of paper and inks your printing with. We are not responsible for the resulting color variations due to the many variables involved.


• All files are 300dpi high resolution files that are {{huge}} for professional printing quality, but print at the 4x6, 5x7 or 8.5x11 page sizes ONLY. If your files are printing at a different size, go back and print from the files originally emailed to you from a computer (not a cell phone or iPad) and try printing again.

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Please note that sometimes it does take us 1-2 business days to answer questions during the week due to the high volume of e-mails we get. We are super busy during the day working on orders and if we answered questions immediately all day long, no orders would get filled. So please be patient and know we have not forgotten to answer, but are busy editing and creating orders, etc. We always do our best to answer as soon as possible. THANK YOU.

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We offer custom orders, however you must message us prior with details. Once we have approved the custom order, we will place a Custom Order Image with your name in our listings. You have 48 hours to purchase your listing, and once you have purchased your listing we will create your designs.

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• All designs listed are sold and sent digitally as JPG or PDF files to print from at home or your choice of vendors. However, we do offer printing services. Contact us for a FREE quote!


• Typically there is a minimum of 25 when ordering.


• We can have less printed but the charge will be the same as 25. 

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• Once you have placed your order, we will use the information you have included in the SELLERS NOTE, to make changes to the design you selected.


• Designs come with two free round of revisions when viewing the proof. This includes minor text edits and/or adding another photo if the first one doesn't work as well as you thought it would. If you require ADDITIONAL revisions, there is a $5.00 fee per round of edits. (Changing the design template, size, or changing the wording to accommodate a 2nd party date/time are NOT considered a revision.)


• A Proof is then sent to you via Etsy Message with an attached file for proofing.


• Review your proof for correct spelling of names, correct date, correct time, correct address, etc. Check all details! We cannot be held liable for mis-spellings and grammar errors, once you have sent us an approval. NOTE: We can not be held liable for printed items, due to misspelling or grammar errors, once you have approved your file. So please, double and triple check your proofs before sending them to print!


• Feel free to have a friend review/proof your design.


• Once you have approved your proof, there will be no more revisions made and a final file will be sent to you. Again, we can not be held liable for any misspellings or grammar errors after the proof has been approved. (This includes after having them printed)


► Due to the high volume of orders this store gets, coupled with the high resolution files we work with, all files will be automatically archived from our computer 10 days after order placement. So please be sure and review the document(s) sent to you right away in case any changes need to be made. Otherwise, you'll need to re-purchase the items. No exception.


• If you do not provide all of the information needed for the invitation, including photo, at time of purchase, your invitation will be emailed back to you with a 'proof' watermark where you can then use your one free round of revisions to complete your order.


• Please allow up to 48-72 hours for edits to be made.


• Designs come as shown with no white borders or bleed borders. No exception.


• All files will be sent as shown with no changes to color, fonts or elements.


• All files are in English and cannot be typeset into another language without private discussion.


• Make sure you order the right size and design. Keep in mind that if you are having your invitation printed at a photo lab, it's much cheaper to print the 4x6 size. I recommend checking out printing policies and pricing prior to ordering. If the size of your invitation is not specified in your order notes at the time of purchase, a 4x6 will be sent to you. No exception.


• Please be sure and double-check your spelling prior to submitting the information and include all customizations in your order notes. Orders are typically being worked on from the minute they come in and may not be changed once work begins without prior approval. No exception.


• All files will be sent as shown with no changes to color, fonts or elements

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See a Design you like, but wish it was for another occasion? NO PROBLEM! Contact us with the type of Occasion, when you purchase the design and we will make that change!

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Simply save/download the file to your computer (click on attachment{s} to open, right click, save as, select a USB flash drive or disk. From there you can print to your home computer, upload to an online printing vendor or take into a printing vendor to have printed for you. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬                                             Photos For Designs


• If your design requires a photo, please send a 300 dpi or higher JPG image for proper print quality. • We cannot be held responsible for photos of poor quality or low resolution.


• Please do not crop or edit photos prior to emailing them because that can alter the aspect ratio and quality of the overall picture.


• We do not color correct or edit photos.


•Photo’s can be sent via Etsy Message or emailed to designsbyvancette@gmail(.)com. To attach to Etsy message, clicking the blue link that reads 'Attach Image' when sending a message. Unfortunately, you won't be able to attach it in the shopping cart.


•Please send message in Etsy once you have emailed your picture, to verify that we have received it.

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To protect my design template copyrights, the following photos will not be accepted:


• Photos that have the photographer's watermarks


• If the photo you are emailing me was taken by a professional photographer, please ensure that you have full permission in the form of a copyright license from the photographer. You also agree to take full responsibility for any misuse of copyrighted images and agree to not hold me liable for any misuse of copyrighted images. – Must send release by Etsy message or email to


• Photos will not be accepted with your photographer's watermark prominently displayed in the photograph.


• No other company names will be advertised or displayed on the final product. We reserve the right to use the photos placed in our design for display use in our products only.

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• Heavy weight premium photo paper in a soft/semi gloss or matte finish


• Cardstock


• Water Resistant Paper - Full sheet 8.5"x11" weather proof gloss inkjet ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 

                        Recommended Envelopes for Printing

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ • Some online vendors offer envelopes for an additional charge, be sure to check.


• You can also find envelopes at Office Max, Staples, Wal-mart, etc.


• You can also Google '4x6 envelope' and a plethora of choices will appear and some websites offer free shipping. Envelopes for: 4x6 Size - A-6 4.75" x 6.5" 5x7 Size - A-7 5.25" x 7.25"

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬                                                 Cutting Tips

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ • Use an inexpensive paper cutter from Target, Walmart, Office Max, Office Depot, Staples or Hobby Lobby to cut the designs for a nice clean cutting line. • Scissors work fine too.


• You can also use an x-acto blade and metal ruler, but becareful that you do not cut yourself. 

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